Shipping policy

Shipping Policy

Last updated: May 2026

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Shipping Times

Standard shipping typically takes 6–9 business days depending on your location. Please note that delivery times may vary due to customs processing or carrier delays.

Shipping Costs

Shipping is completely free on all orders, worldwide. No minimum order required.

International Shipping

We ship worldwide. International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order on our Order Tracking page.

Lost or Delayed Packages

If your package appears to be lost or significantly delayed, please contact us at hello@pristinekix.com and we will do our best to assist you.